Introduction
PlowEasy ("we," "our," or "us") operates the PlowEasy Pro and PlowEasy Tracker mobile applications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
Information We Collect
PlowEasy Pro (Operator App)
Account Information: Name, email, phone number, business name, payment information (via Stripe)
Location Data: Real-time GPS coordinates only when you actively start a route. You control when location sharing is on/off.
Customer Information: Names, addresses, phone numbers, service history, optional photos
PlowEasy Tracker (Customer App)
Account Information: Operator code, optional email
No Location Data: The customer app does NOT collect or track your location. You only see your operator's location.
How We Use Your Information
- Provide real-time GPS tracking
- Send automatic notifications
- Manage client information
- Process subscription payments
- Improve app features
- Provide customer support
We Do NOT Sell Your Data
We DO NOT sell your personal information to anyone.
We share information only with:
- Your customers/operator - Service-related information
- Firebase (Google) - Data storage
- Stripe - Payment processing (operators only)
- Apple - Push notifications
Data Security
- Industry-standard encryption
- Secure authentication
- Regular security updates
- PCI-compliant payment processing
Your Rights
- Access: View and update your information
- Delete: Delete your account anytime
- Control: Turn location sharing on/off
- Notifications: Control which notifications you receive
Data Retention
- Active accounts: Data retained while active
- Deleted accounts: Data deleted within 30 days
- Location history: Automatically deleted after 90 days
Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy. We will notify you via email or in-app notification of any material changes.
Third-Party Services
Quick Summary
For Operators:
- ✓ We collect your business info and location when working
- ✓ You control when location sharing is on/off
- ✓ We use Stripe for secure payments
- ✓ We share your location with customers when tracking
For Customers:
- ✓ We DON'T track your location
- ✓ We only show you where your operator is
- ✓ The app is free and we don't sell your data
- ✓ You can delete your account anytime
PlowEasy
Making winter easier, one plow at a time ❄️